Here you will find answers to questions that are relevant to you, any further queries please email us.
SALES
Are there any hidden costs that we will have to pay at the base?
No. All costs will be confirmed with your booking confirmation. On arrival at the base you will need to pay for your charter pack, refundable yacht charter deposit plus any extra services that you have requested, eg., transfers, skipper, hostess, hire of mobile phone.
We will arrive at the base mid-morning. Will it be possible to board our yacht earlier than 6pm?
We will endeavour to prepare all yachts for the earliest embarkation possible. Obviously if the yacht has just finished a charter we will need to thoroughly clean and prepare her for your charter.
What is a charter pack?
A charter pack consists of your transit log (explained below), cleaning of your yacht at the end of the charter, outboard engine and linen. This is payable at the base on arrival when you will be issued with those items.
What is a transit log and do we keep it after the holiday?
A transit log is your sailing permit for the Turkish Waters cruising area. It must be returned at the end of each charter in order for the Harbour Authorities to issue a new transit log for the following charter.
Do you provide life jackets for children?
We advise you to bring your own life jackets for children to ensure a good fit for optimum safety.
PROVISIONING
Can we order provisions to be onboard on arrival?
You can pre-order provisions and this is very useful if you have a late arrival time at the base. There is a well stocked supermarket in the Netsel marina if you prefer to choose yourself.
What can we expect in our starter pack?
At the start of your charter your yacht will have one bottle of 'Marine', an environmentally friendly cleaning product, toilet roll and bin bag per heads, one floor cloth, one kitchen cloth and sponge, tea towel and one bottle of water.
Do you provide towels?
Yes. With the growing problem of baggage allowance we think this is a must and it will cut down the amount you have to bring with you. We will provide 1 large towel per person per week. You will just need to bring beach towels.
SERVICES
Is it possible to hire a skipper for 1 or 2 days?
Yes. This is a good idea to help familiarise yourself and your crew with your yacht and really make the most of your holiday.
Can you organise fruit & flowers to be onboard when we arrive as it is our anniversary?
Certainly. We will just require 3 days notice prior to you charter in order to confirm details with you and organise your request. We can arrange birthday cakes, flowers, fruit, wine and even balloons.
Is it possible to arrange a trip on our last day as we will disembark at 9am and our flight is not until later that evening?
Yes. We can offer trips ranging from Turkish Baths to whole day tours - see places of interest. We will have more information at the base |
